Help & booking support

Awaygo helps you discover and compare travel options based on what matters to you. Bookings and payments are completed securely through our travel provider.

What Awaygo does

Awaygo searches, compares, matches and presents travel options — flights, hotels and combinations of the two — so you can see what fits your dates, budget and preferences.

Awaygo is operated by CDP Media. Awaygo is not an airline, hotel or travel provider, and does not take payment for travel.

What the booking provider does

When you choose an option, you continue to our travel provider's booking environment. The provider completes the booking, takes the payment and handles the booking afterwards where applicable.

Flight and hotel are booked separately. You'll complete each booking with the travel provider and receive separate booking confirmations.

Already made a booking?

For changes, cancellations, refunds or questions about an existing booking, use the support details provided with your booking confirmation.

We're currently updating Awaygo with dedicated booking-support contact details.

Questions about Awaygo itself

For questions about the Awaygo website, your Awaygo account or your saved trips, email support@awaygo.co.uk. This mailbox cannot change or cancel a booking made with the travel provider.